About us

Department of Commerce

PTG has been able to import products with confidence and expeditiously by obtaining official and exclusive representations from reputable companies in the field of medical diagnostics. We execute importation procedures in adherence to the highest standard and administrative requirements of regulators and in accordance with ISO international standards. In addition, PTG has a good reputation and acquired all necessary permits from both the Ministry of Health and Customs relating to importation, customs clearance and storage facilities relating to materials, equipment and laboratory devices and is also an active member of the Chamber of Commerce. In addition, by obtaining the necessary permits and close supervision of the Ministry of Health and in particular the Medical Education and Department of Medical Equipment of the Ministry of Health, the regular and unfettered supply of quality materials and the adherence to the highest regulator standards are also guaranteed and approved.

Consultancy Department

The mission and primary objective of the Consultancy Department is providing the most comprehensive and up to date technical information and consultation to our customers relating to setting up laboratories and supply and utilization of equipment and materials thereafter which is tailored to their specific needs. Our colleagues in this section will be by your side throughout the entire process and guide you in making the best decision in relation to setup, work flows and the purchase of materials and equipment while taking into account every customer unique circumstances.

Sales Department

Supervising the full and accurate implementation of the policies set out by the company’s consulting department, as well as presenting, advertising and marketing the company’s product portfolio, responding and following up correctly all the feedbacks, requests and demands of our valued customers are some of key duties of this department. By seeking the assistance and advice of our specialized and experienced personnel, PTG has been able to provide for and facilitate our customers’ needs and purchases in a prompt, appropriate, satisfactory and professional manner.

Technical and After-sales Services Department

By relying on their scientific and practical experiences, our collogues in the technical department of PTG, thought performing their after-sales service functions, seek to achieve the full satisfaction and ensure positive experiences of our esteemed customers. Vital and effective follow-ups of our technical department to ensure complete installation, application, commissioning and complete training relating to the solutions and products supplied is also being implemented and supervised on a regular basis by this department. Our colleagues in this department help you to achieve the optimal results and resolve any possible problems with ease.

Public relations Department

PTG strives to contribute to the promotion of community health by introducing the latest technologies in order to achieve an accurate and effective diagnosis of various diseases. Therefore, as part of our Corporate Social Responsibility policy, we consider it our duty to assist and keep the centers informed of the latest developments in their respective fields of operations. Participating the reputable exhibition, hosting and sponsoring conferences and seminars in order to inform, educate and introduce new diagnostic systems to physicians and respected specialists, as well as providing appropriate scientific materials for patience referred to diagnostic centers and recipients of these services in order to raise public knowledge and awareness, are only a few ways PTG achieve such objectives. Also, in order to improve and update the laboratory specialist knowledge, several workshops addressing various topics are held periodically so that the laboratory community, who are the flag bearers of diagnosing and monitoring the health of the community, are ready to provide services at the highest standard.

Mission

It is our hope that by observing the above, PTG can satisfy the need of diagnostic centers, universities, research institutes and research centers adequately, by providing the best type of products and quality of services available in the industry, as a cornerstone for continuous and committed cooperation. It is our ambition to take steps and measures toward effective research and diagnosis of various diseases and in turn promote community health. In order to advance and achieve our goals and objectives, we realize that achieving this end will require a collective effort by the industry in conjunction with the opinions and consultation of respected professors, colleagues and our friends in their respective fields and to date, we have been able to bring these groups together to achieve our mission. We hope that by utilizing our key assets and strengths in addition to the representation of various and reputable companies around the world, we can take effective steps toward the enhancement of research and diagnostics.

Vision

It is our vision to work with our global partners to eventually localize these advanced technologies and equipment so that our customers can benefit from such technologies and equipment at the lowest cost possible and the highest quality. PTG also intends to fully meet all the needs of the centers and laboratories by expanding our range of services and products into various diagnostic fields. It is only then that the centers and laboratories will be able to enjoy the best products and services with the best conditions, quality and prices, which are an effective step towards improving the quality and price of service which in turn will improve the level of public health.